Don't allow duplicate accounts with the same email address

The system currently allows multiple accounts with the same email address.  We are using SSO, so I'm not sure if this is unique to SSO integrations.  Multiple accounts with the same email address should not be allowed.

  • Avigail Ehrenhaus
  • Sep 26 2017
  • Unlikely to implement
Release time frame
  • Sep 29, 2017

    Admin Response

    Thank you for your idea. There are some situations where multiple accounts are needed per email address. For example, if a company has two unique accounts and a user needs to cross over between them. Aha! streamlines the process of switching between accounts for users in this situation.

    Due to the explanation above, we are unlikely to implement this idea at this time. We hope you can understand.

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