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Status Unlikely to implement
Categories Account settings
Created by Avigail Ehrenhaus
Created on Sep 26, 2017

Don't allow duplicate accounts with the same email address

The system currently allows multiple accounts with the same email address.  We are using SSO, so I'm not sure if this is unique to SSO integrations.  Multiple accounts with the same email address should not be allowed.

  • ADMIN RESPONSE
    Sep 29, 2017

    Thank you for your idea. There are some situations where multiple accounts are needed per email address. For example, if a company has two unique accounts and a user needs to cross over between them. Aha! streamlines the process of switching between accounts for users in this situation.

    Due to the explanation above, we are unlikely to implement this idea at this time. We hope you can understand.

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