Allow email alias in accounts for replying to comments

We use multiple email addresses.  We get Aha! comments and updates sent to one address, the user account email, but when replying we have to manually set the 'send from' address (in gmail) register the comment in the Aha system.   It would be really great to have a field, or appropriate comparable solution, in our user account settings for email aliases to be set by the user or the administrator.

  • Kyle Carpenter
  • Jun 2 2016
  • Unlikely to implement
Release time frame
  • Jun 3, 2016

    Admin Response

    Thank you for the request. At this time based on current priorities and the existing available workarounds, we do not have plans to make updates in this area. We hope you can understand.

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  • Rob Eroh commented
    August 02, 2016 16:47

    This would be useful.

    I often get this message: You sent an email to Aha!, but we were not able to process it because we do not have your email address on file. (See below)

    This is because my google account is, but I send from Most people in my organization have this type of setup.

    Check out Asana, they make email easy.

    Note, in google inbox, it takes several steps to change your "from" address.

  • Greg Koeka commented
    23 Jul 16:59

    We are running into this challenge and I'd be surprised if the data that internal Aha! stakeholders see shows that it's a "small" problem. It would be appreciated to have this not be an issue for a tool as great as Aha!.