It should be great to have the possibility to start an email conversation with someone (usually a customer) from every point in Aha! where it now is possible to add a comment.
That email should be sent to the given address and responses to that mail should be added to the conversation.
At this moment we often have to ask for more information. We send a mail from our mail client, receive additional information. At that moment we have to search within Aha! for the right place to store the information.
This would add huge value for us.
Jan Rutger Voorhorst