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Status Unlikely to implement
Categories Comments / Notifications
Created by David Marble
Created on May 24, 2018

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Use a single email address for Aha activity updates

Our corporate Outlook 365 account dumps around half of Aha activity email updates in spam, which kills a lot of what makes this kind of tool useful. My best guess is this is likely due to Aha setting a unique identifier for the from address of each message (e.g. 03b631f1739d118ae1043bf1@mailer.aha.io). I suggest using a single email address to get better deliverability, and if you have a need for a reply routing feature, try moving the unique email prefix to the reply-to field or make it footer data within the message that you can parse when a user replies.

  • ADMIN RESPONSE
    Nov 29, 2024

    Thank you for the idea. Given the low volume of support for this idea, we do not have plans to make updates in this area at this time.

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