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Status Future consideration
Categories Ideas portal
Created by John Goodloe
Created on May 6, 2019

Allow submitting ideas via email in private portals

Enable Private Portal users to still be able to capture new idea entries via email.  Currently this feature is only available for any ideas portal configured as public or submit only.  It would be ideal if this feature could be activated for private portal users as well.  If enabled, a private portal administrator could specify which domains were permitted to submit ideas via email.

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  • Kaylee George
    Nov 24, 2020

    This would be great! We would like a private ideas portal for just our company employees. And our product feedback from our client-facing teams comes in through email. If these could all be in one central place, this would be great

  • Tom Esposito
    Oct 26, 2020

    Hi, this would be most helpful. I see it's under future consideration, is there an update on this?

  • Rachel Rubinstein
    Oct 7, 2020

    This would help us out a lot. We get a lot of feedback through customer-facing teams, but often it gets lost in the shuffle. It would be great if both customers and our team representatives could send in emails to our board. Currently our board is embedded in a private community forum, and for IP reasons we can't take it out.

  • Guest
    Oct 5, 2020

    We want the privacy of the private portal for security sake, but the ability for our clients to send ideas without having to log in or access the portal unless they want to track their ideas. Often they just won't bother if they'd be required to take the extra step of going to a portal to do so.

  • Guest
    May 11, 2020


  • Guest
    Oct 30, 2019

    Yes, this is a big gap in the current offering 

  • Carah Counts
    Sep 23, 2019

    I concur...this would be extremely helpful for our team, as we are frequently re-routing emails from other tools into our private ideas portal.