I can allow my customers to submit ideas, and provide some form of priority value they can set. However if they set some or all of the ideas to the same priority I cannot identify which is the most important idea of that set (from the point of view of that customer).
I want a way that customers, via the idea portal, can see a ranked list of the ideas they have submitted/voted for and change the ranked order of those ideas.
I know I can give my customers a number of votes and ask them to give the most votes to the idea they consider most important, but that is less intuitive and harder to manager for the customers. A drag and drop list of ideas that they can choose the order for is much simpler and intuitive.
I would then want a way to identify the rank of each idea, so we can focus on those that are ranked the highest across our customers.
I'm very frustrated, I renewed AHA despite a competitor having a very elegant implementation of exactly this idea. I need a simple, visual way by which a customer can quickly prioritize the different ideas they have submitted or voted for in order for my team to understand their true priorities (vs having multiple (or all) ideas ranked as critical.
I saw this this idea (https://big.ideas.aha.io/ideas/APP-I-2809) was coming and incorrectly assumed this ranking would be avalaible for my customers. I have no challenges when it comes to understanding internal priorities, the biggest blind spot when using AHA technology is it is impossible for me to specifically know which idea is the most important to any specific customers (unless I get lucky and they use votes perfectly or only assign one idea the criteria of critical).