Create Scores based off Survey Input from the Ideas Portal (Game Changer Idea!)

I want to use surveys on the Ideas Portal to rank ideas and features.  Ideally, I can create custom fields that submitters fill out that are used to score ideas, place them on the ideas chart, and rank features converted from those ideas.  This would save our team tons of time.  

More Details:

I don't want to have to manually calculate scores with subjective input from my team all the time.  The main use of the ideas portal for us is the ability to poll input from customers, Sales, Customer Service, and Management.  This would totally save us time and discussion if we could objectivize their input.  

I would like for Customers and any submitter to be able to score their idea and for voters to be able to score it as well based on custom fields we create.  (I would typically use Customer Value vs. our Rank in the Market for a chart and then maybe Technical Risk vs. Customer Value too).  

These custom scores should be fields that follow an idea from submission, to its Scorecard, to the Idea Charts, and then to the Feature ranking options on the Feature Lists and Boards.  They could include custom fields like:  Customer Value, Rating vs. the Market, # Votes, Tags, etc.

  • Ross Reynolds (External)
  • Apr 1 2015
  • Future consideration
Release time frame
  • Attach files
  • Jeremy Naiden commented
    April 15, 2015 19:22

    I'm less interested in the external aspect of ideas, more interested in using it for the internal purposes, though I am completely with you in the utility of the ideas portal in promoting transparency of the evaluation and decision-making process as it relates to bugs, features, enhancements, etc.

  • Paige Richbourg commented
    May 15, 2015 17:57

    It would be a nice option and starting point as an idea is promoted to a feature.

  • Jon Betts commented
    August 13, 2015 00:29

    This would be great if scores could be automatically derived from values submitted by customers. 

  • Jason Novek commented
    September 11, 2015 17:10

    We use ideas 100% internally and I would LOVE to score based on these things.

    Right now I don't use scoring at all but I would if this were a thing.

  • Lara Hopley commented
    November 08, 2015 18:44

    Yes but limit the votes. Like money if you have unlimited votes you are less discriminating. Having this is very good but each vote must "hurt" ie if I vote for this I can't vote for that!  Which makes people more discriminating

  • Jonathan Strutt commented
    November 10, 2015 23:24

    We came across a similar need - the use case we had was when you want to score a number of ideas with only a hand-full of users; if you have, say, 10 users and 80 ideas, it's hard to create sufficient differentiation through voting; but with the ability to let users score the idea, (say, 1-10) you could create a better differentiation;

  • Ross Reynolds (External) commented
    November 24, 2015 05:29

    Thanks everyone for your comments.  Just circling back to see where this idea is.  

    Right now, the main purpose of this feature for us would be to get input from the user (whatever the input might be-- score 1-5 for importance, difficulty, revenue, etc), and have that input transfer with the idea all the way to when it is created as a feature.  We have a hard time prioritizing / justifying features when we can't see the info that came in with them when they were an idea.  

    We typically ask people to rank the idea 1-5 Customer Value and Our Market Rating, but ideally people could create any two values for their matrix .  If we could use the survey inputs to plot ideas automagically on a chart rather than having to manually / subjectively place them ourselves the way it works now, it would go a long way toward making our process more data driven and more transparent to stakeholders.  

    @Lara - Would like to see vote limiting or some sort of point system for the community.  The way I see this feature, it's separate, but that idea has my vote too.  

    Thanks for the comments.  Ask a friend to vote us up.


  • Gavin Jones commented
    May 01, 2016 22:18

    Surveys would be a powerful tool to close the loop on an idea that was delivered.  Allowing some kind of light weight surveying capability, eg) Net Promoter score, or a custom ranking to see how your collaborators think you did with the idea having come to fruition.

  • Ian Hassard commented
    December 08, 2017 23:44

    @aha Can we get an update on this feature?  It's very highly ranked but no progress for nearly 3 years. 

  • Admin
    Austin Merritt commented
    December 11, 2017 12:50

    Hi Ian, this is not currently planned on our roadmap. We will continue to consider it for the future and monitor customer feedback here in the meantime. Thank you!

  • Anoop Chandapillai commented
    December 19, 2017 21:46

    This will be a great feature. In my use case, I am looking for a capability by which an idea submitted by my stakeholder can be scored by him. The Aha! score consists of 5 factors in my case, and i want the stakeholder who owns each of those factors to set their score.

  • Laura Giles commented
    November 21, 2018 07:42

    is this scoped for anytime in the near future?

  • Chris Becker commented
    February 06, 2019 00:17

    This is exactly what I have been trying to figure out how to do today. I'd like to use this internally, with sales, CX, and implementation teams. Question - in the Ideas list view I can add data columns about the voting process. Does anyone know what the "Vote Value" field is associated with? It's not the total vote count.