Show scorecard custom fields in ideas portal

Scorecard custom fields can be added to ideas, but they can't be displayed in the ideas portal. This is needed in order to allow users the ability to provide a customized score when entering an idea.
  • srikar srikar
  • Mar 25 2016
  • Future consideration
  • Attach files
  • Casi Nestelroad commented
    September 14, 2016 17:27

    This would be really helpful to have on the ideas portal.  I need my sales people to accurately score their entries from salesforce opportunities.

  • Sean Connelly commented
    September 23, 2016 14:40

    The scorecard would be very useful for asking someone a matrix/Likert style question. For example:

    On a scale of 1-10…

    • Frequency...
    • Time Spent...
    • End User Impact...
    • Sales Impact...

    The total number would be an overall 'pain score', which helps tremendously in prioritizing. I'm going to try doing this with a series of dropdown custom fields, but not sure how well it will work since it's the total number (4-40) I'm interested in more than the individual responses of 1-10.

  • Stephen Hoelper commented
    November 09, 2016 13:18

    I agree.

  • Guest commented
    February 06, 2017 19:39

    This would be really helpful as when users are provided ideas they should be able to define how project would benefit from their ideas and also helps us in prioritization. Pls add this functionality of adding scores to the idea portal - add an idea screen.

  • Sean Fackrell commented
    February 09, 2017 14:47

    The ability to have a custom multi field scorecard in a portal would be invaluable when collecting quantitative information especially when the question is subjective like 'would you say that the xxxxx we are providing to you the customer has got worse, stayed the same or improved' especially across multiple metrics.

  • Brendan Schmidt commented
    February 16, 2017 17:11

    This would be helpful in our prioritization machine; letting our sales team and account team visualize objective metrics and how they impact our decision making.

  • Benjamin Berndt commented
    March 01, 2017 10:40

    This is a must for me. You have the feature everywhere except in the ideas portal and I see that this has been requested a long time ago.

  • Max Chanoch commented
    May 16, 2017 21:26

    This would streamline the product for a variety of reasons - it allows end users to submit their initial score - and then Product/ Engineering/ Stakeholders collectively revise the score. Without it, any metric in terms of importance, value, weight, or likewise is 100% manual.

    Given that *every other custom field* is supported in Ideas - why wouldn't scorecards? For any team looking to incorporate outside feedback around a value or score that measures a variety of fields that matter to a business, the workaround is a major pain in the ass. 

  • John Goodloe commented
    June 28, 2019 19:21

    This would be really helpful, allowing our partners to not only submit but score their request based on the same criteria that is being used to set priorities.  This feature will fast track our ability to triage newly submitted ideas.

  • Robyn Diamond commented
    August 01, 2019 20:50

    We need the Idea submitters to score & prioritize their submissions. This is critical!

  • Hannah Jackson commented
    October 30, 2019 17:53

    This is greatly needed. 


    Without the ability for end users (portal users) to input scorecard values, idea managers are required to arduous work arounds.

    • Creating separate fields to capture the scorecard inputs
    • Manually updating the scorecard values with inputs provided by portal users on the form

    These workarounds reduce the likelihood that scorecards could be used in their full capacity.  In any type of scoring model like this I'd expect the end user (portal user) to be able to input some variables, and the admin/idea manager to input others.  This can help balance the score.  Limiting this functionality to admins only is a huge miss with regards to actualization of the value of scorecards.