RELATED IDEAS
Notifications based on a specific status
We would like the ability to customize our notifications based on transitioning a Feature to a specific status.
During the course of our Feature refinement, our Features are passed between various roles e.g. Product Manager > Architect > Product Owner etc. We are utilizing the Features > Workflow Kanban boards to facilitate this, however it would be nice to be able to receive a notification if a new item drops into my column (specific status).
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ADMIN RESPONSEJul 19, 2019
Thank you for your idea. As a best practice we would recommend updating the Assignee field as a feature is passed between roles. Changing the assignee will trigger a notification to the user who was assigned.
At this time given the explanation above, we are unlikely to add notifications based on status. We hope you can understand.
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Thanks for the response. As we operate Kanban in this area, we use a pull mechanism as opposed to a push - as such we have WIP Limits for individuals which operate using a particular status - as such we cannot simply assign the work to them as it would result in a bottleneck in our process. We also have 'communities' managing statuses e.g. our Product Owners - who review and assign item out of the backlog based on the required field of expertise - pre assigning this would could result in it being given to the incorrect person.
Thanks