Skip to Main Content

Share your product feedback

Status Future consideration
Categories Features
Created by Guest
Created on Nov 22, 2022

Send notification to the owner of an item if it is in a given Status for too long

We have a need to set SLAs on specific statuses on a Feature. It would be nice to be able to set an SLA date on a Status when creating a custom Status.

For example, I create a status "In Review" and set the SLA to 1 week. Then, when the Feature transitions to the "In Review" status, Aha! calculates the SLA date to 1 week from transition.

If the Feature is still in the "In Review" status when that week passes, a Notification would be sent to the Feature assignee. It would also be nice if the status or something else went red to visually indicate the timeout.

  • Attach files