Additional Customize email template options for ideas

Our team has multiple statuses for ideas. We would like the ability to send a customized email message based on that specific status. Currently Aha only has a "general" status notification email. We would like to extend this as our portal is setup to have multiple types of accepted or rejected status updates. For example:

Rejected - already built.

Rejected - already in roadmap

We'd like a separate email message sent depending on which status was selected.

  • Guest
  • Jun 19 2019
  • Future consideration
  • Attach files
  • Lisa Stepps commented
    1 May 10:00pm

    This would be very beneficial to communicate back to our requestors with more details relative to the idea status:

    • Prioritized - item is prioritized and will be communicated through the roadmap

    • "Released" - Thank you for the idea, it is now released to production. Add link to release note library

  • Carah Counts commented
    9 Dec, 2019 02:59pm

    Yes, this would be AWESOME! For us, here are a couple of examples of how we could use this:

    • "Added to roadmap" - Add link to public facing roadmap
    • "Released" - Add link to release notes
  • Rob Gimes commented
    23 Oct, 2019 12:03pm

    Bulk administering ideas can be a challenge, templates will minimise this and keep contributors up-to-date with the stasis of their ideas.