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Status Likely to implement
Categories Knowledge base Notes
Created by Emily Yankush
Created on Mar 19, 2024

Edit the documents in a KB outside of the existing parent line

What is the challenge?

Currently when you create a knowledge base , you select the root document to publish. Any child notes nested underneath it are included as well.

There is a need to edit the documents in a KB in a broader way.

How would you solve it?

Allow users to:

  • Change the root document

  • Add pages from two folders at the same root level in the hierarchy

  • Add pages from other workspaces

What impact would it make?

Allow for easier administration of a KB and allow customers to access relevant information in a single place.

  • Attach files
  • +1