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Status Future consideration
Categories Ideas
Created by David Barber
Created on Jul 20, 2023

Internal users should be able to 'Follow' Organizations they are interested in

As an Internal Aha Dashboards user, I should be able to ‘Follow’ the Organizations that I am interested in. When I follow an Organization, I should be automatically added as a Watcher for any objects (Ideas, Features) that are created by or tagged to the given Organization.

This will allow account teams, customer success managers, etc. to stay up to speed on any and all activities related to their account(s) via native automated alerts. Currently the users need to pro-actively search for items or pull up dashboards rather than getting automated notifications. The current Automation feature requires administrator setup of rules and is too cumbersome, as it would require a specific rule per Organization and ongoing upkeep as account teams change and users come and go.

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    Kelly Sebes
    Jul 21, 2023

    Great idea!