Status Future consideration
Created by Jeff Brown
Created on Jan 6, 2021

Ability to dynamically add individuals to automation email TO: based on fields

Like you can do with To-dos, you can assign automation items based on user fields, i.e. assigned to and custom user fields like BA, UX, Developer, etc. We would like to be able to do the same with automation emails so that these can be targeted to appropriate and specific individuals and not have to spam lots of non-impacted team members.

Use case, workflow status changes to ready for requirements and the BA assigned in the custom field identifying the BA can be notified, likewise ready for development and the identified developer can be notified, etc.

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