Allow automation emails to be sent to non-user addresses

What is the challenge?

We have centralized Product teams who prefer to monitor a shared inbox for idea submissions rather than their personal emails.

What is the impact?

Slower reaction to idea submission, confusion as to who has seen the submission. Turnover of product team members requires admins to update automation rules whenever someone joins/leaves a team.

Describe your idea

Allow email notifications to be sent to non-user addresses. This would reduce the need for maintenance as we could set the automation rule once and not have to change it for the lifespan of the product.