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Status Future consideration
Categories Ideas
Created by Stephen McAdams
Created on Jul 8, 2022

Automation - set field to the Same as the Idea Created by user

When adding an automation action to create a to do or approval for a feature, I can choose to set the to do or approval user to be the same as the created by user, however, I cannot do this on an Idea.

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  • Admin
    Chrissi Bernardo
    Jul 18, 2022

    Thank you for sharing more about your use case! We will continue to monitor feedback using this idea.

  • Stephen McAdams
    Jul 18, 2022

    Yes, our Idea creators are Aha! users in our account. We utilize Ideas as production support tickets and only allow a few SMEs to create ideas to keep the tickets in order and allow multiple levels of triage. The SMEs do not always track the issue they submitted throughout its lifecycle of being promoted to a User Story(Feature) and being developed, so we would like to assign a to-do back to them when the User Story (and Idea) has been deployed to production, so that they can be sure to update any documentation or workarounds.

  • Admin
    Chrissi Bernardo
    Jul 8, 2022

    Thank you for your idea. We would love to learn more about your use case.

    Are your idea creators also Aha! users in your account?


Idea's 'Created by' at Automation Rule

As of now we can utilize created by field of features to copy it to another field by using automation rules BUT we cannot copy similarly of an idea by using automation rules! Some ideas portals are used for internal purpose where we need to identi...
Tej Namala 3 months ago in Application 0 Future consideration