I would find more and/or customizable shortcuts beneficial. My work definitely. Also, if I am setting up lines/workspaces/templates, being able to set hot keys so that I can get back to where I need to go quickly would speed implementations.

The workspaces module is tedious. For accounts with a lot of lines and workspaces, real estate on that page is precious. The images to create a new workspace are deceiving because there is no option to make it a line. So, if you are in a rush and ...

This is helpful because the Aha! expert can really provide meaningful and quicker assistance via chat at that point of service rather than have the client look back at the chat email and send a screenshot that may or may not be what the Aha! team ...

We need a more efficient way to capture multiple ideas at once via the ideas portal - so customers and colleagues don't have to repeat all the information (like product reference, tags, version, user role, date ...) for each of the ideas. Expectat...

It would be nice to have the "filter by category" on the left side be removed. Our goal is to have our field team simply input ideas and see where they stand, and vote on them.

The enterprise + plan is great. I think there is a real opportunity to go the next step and provide services and support for implementation and professional services from Aha! The Aha! team is great at advising, asking questions, but it stops at d...

We want to be able to generate an ongoing report that would show ‘enabled or disabled’ ideas portals. Use Case: we need to be able to search our archived products and determine if they are using ‘enabled’ idea portals so we can disable them.

With the current configurations, when a user submits an intake ticket to digcharter.com and replies to the autogenerated email, a new ticket is created. This leads to confusion where we might be updating comments on 1 ticket but then realize later...

We want to use the upper levels to be our Hopper of personas that are managed by our design team. But we don't want users to be able to edit these unless they have Product Owner permission at that higher level. The idea is that when a product mana...

Per the SSO documentation, Aha! supports multiple variations of uppercase/lowercase for the "EmailAddress" field, but we don't support "emailaddress". It would be great to support this, as "firstname" and "lastname" are allowed. I ran into this wi...