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SHIPPED Share clips from customer interviews
What is the challenge? When reviewing and analyzing interviews, I want to clip moments from interviews so I can easily share then with my team and stakeholders. It is not easy to share a section of the video where a customer describes the challe...

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109 VOTE

Integration with Intercom

link/create conversation to idea
Guest almost 12 years ago in Ideas / Integrations / Wanted 25 Planning to implement

Set Prioritized Backlog Rank from Prioritization views

What is the challenge? The "Prioritized Backlog Rank" can only be adjusted manually within the backlog itself. From the Prioritization views, there’s no way to directly set or bulk update rank. This forces extra navigation and manual work when a...
Jeff B about 1 year ago in Features 1 Future consideration

Disable votes on portal

Hi guys,I would like to disable votes on an ideas portal. Why? So as to freeze the score. People were given 3 weeks to vote, and I now need to move on to finishing to rate each suggestion. I can still export the votes and import them in a custom f...
Benoit WAMBERGUE about 7 years ago in Ideas portal 3 Unlikely to implement

Ability to add custom fields to account users

For instance to indicate which budget holder / budget code a user is linked to.
Guest over 9 years ago in Settings 10 Future consideration

Make a smashing sound when I delete a feature

What is the challenge? I need closure when I delete features What is the impact? I will feel satisfied and experience catharsis Describe your idea When I delete an idea, I want to hear the sound of smashing plates, breaking glass, or a minor explo...
Guest almost 2 years ago in Features 3 Future consideration

Ability to Hide Out of the Box Fields (specifically Rank fields)

What is the challenge? We implemented the 'Send Rank to a Custom Field' strategy for setting Epic + Initiative ranks. However now we have our customer field called 'Prioritization Rank' as well as the OOTB "Epic rank" and "Initiative rank" fields....
Andrew G 7 months ago in Reports 0 Future consideration

Similar ideas to open in new tab

What is the challenge? When submitting a new idea in the portal, it shows similar ideas already created. When clicking on one of these ideas, it opens in the same tab and not a new one. What is the impact? One could mistakenly close the tab if th...
Laura Irrgang 7 months ago in Ideas portal 0 Future consideration

Avoid theme duplicates by similarity check

What is the challenge? Currently I can create several themes with the very same name and even associated ideas which might just happen to the fact that I have forgotten that I have already done this or might not be aware of other users´themes alre...
Sue Schneider 5 months ago in Ideas 0 Future consideration

Add additional user analytics in knowledge bases

What is the challenge? Current analytics only provide aggregated, anonymous counts - so we cannot tell if repeated searches/views are from one user struggling with the same issue, or many different users across organizations. What is the imp...
Paulina-Elena Neamtu about 1 year ago in Knowledge bases 1 Future consideration

Presentation webpages should support kiosk mode

What is the challenge? Apteco wants to put live Aha! views in a presentation and play them on loop on a TV in order to monitor key metrics. The presentation should loop indefinitely with up-to-date data and shouldn't required manual intervention....
Craig Glennie 4 months ago in Presentations 0 Future consideration