Among other attributes tracked in Zendesk, client name is an important factor in understanding the impact of, and reporting on our response to enhancement requests. Without the ability to map these attributes from Zendesk, we will have to manually...
Guest
almost 9 years ago
in Ideas portal
5
Future consideration
Multiple teams use the same scorecard. Our teams have different criteria for each metric, so the metric description that is available for guidance is not specific enough. We would like to include a link for the records that we score to point to mo...
Sameera Daudi
10 months ago
in
0
Future consideration
Add a 'Viewed' button to 'Idea's with vote's' area
Why is it useful? This is useful because we monitor the ideas so we do not end up with hundreds of ideas in this queue for an unlimited amount of time. So I know if everyone that is a stakeholder has at least viewed the idea. Who would benefit fro...
Karla Johnson
10 months ago
in Ideas
0
Future consideration
'Add as logged time' setting only works on initial completion
Current behavior (working as expected): Create a feature in Aha! And send it to Jira Update the “Story Points” field in Jira to 10p which syncs back to Aha! Change the Jira Story status to ‘Done’ which syncs back to Aha! and updates the ‘actual ef...
Max Robbins
10 months ago
in Capacity planning
0
Future consideration
Allow for auto-creation of organizations from fields other than email domain
For teams that work with internal stakeholders, creating and maintaining organizations based off of the email domain doesn't always work as the email domain for those contacts will usually be the same. We need a way to group feedback from contacts...
Erin Ward
over 2 years ago
in Ideas
0
Future consideration
I'd love the ability to lock a release's start and finish date, and its children features have to stay within those dates. If they don't provide some kind of feedback or alert that the feature has strayed out of its bounds.
Also, in the Releases...
Max Cascone
about 7 years ago
in Releases
0
Future consideration
As a product owner, I would like to be able to collapse and expand the Description field so that it doesn't take up too much of the page resulting excessive scrolling to see content below the description.
Some descriptions can be extensive and th...
Tom Beck
almost 5 years ago
in Features
1
Future consideration
I would like to create a custom sort in my list report for example rather than alphabetical. Similar to excel how you can create a custom sort - something order than alphabetical
Ally Bernstein
about 4 years ago
in Reports
2
Future consideration
Linking records together is a really useful function but we find it is not self-explanatory for our users and leads to many questions. Just adding some additional directional text here telling folks they can type ahead of search would really help.
Suzie McCarthy
10 months ago
in Roadmaps
0
Future consideration