Account settings

What is the challenge? Recently Aha! implemented a feature for restricting delete but once enabled only Admins can delete records. What is the impact? We have some power users who required delete permissions but do not need other admin priviliges ...

What is the challenge? Currently in the workspace hierarchy, you can see a user count, but today it is only counting those users who are specifically assigned permissions at that exact workspace or line and does not factor in those users who inh...

We have multiple organizations/Business Units/Groups with their own product line in the hierarchy. We would like to be able to make them admin of just that area so that they can make the customizations they need without negatively impacting produc...

Often settings like layouts, terminology, and navigation for parent lines may be purposefully different than workspaces. It would be helpful to drive standards for lines by allowing templates to be applied at those hierarchy levels. A few examples...

What is the challenge? Workspaces can become out of sync with their workspace templates (for example, when workflows or other governed settings diverge). While this status is visible within the configuration area of each individual workspace, it...

What is the challenge? When custom field layouts are inherited and locked by a workspace template, the layout selector truncates the layout name. As a result, users cannot see the full custom field layout title, making it difficult to understand...

Who would benefit? Anyone who wants to use a workspace template for things like automation, but wants to use product line inheritance for layout configuration. Our automations are able to improve data quality and reduce administrative overhead for...

What is the challenge? Sometimes a custom field type needs to change to meet evolving reporting needs. What is the impact? In the current config a resource would need to create a new custom field and populate values to the new field. Which...

What is the challenge? Multiple custom roles have been created over time, and users have been linked to different custom roles, so there is no consistency. The goal is to standardize on one custom role that applies for all users. There are thous...

a similar set of features could easily have a common score profile and it would be nice to be able to bulk-score (bulk-edit) the score of a series of features to avoid having to enter the same stuff over and over.