Ideas portal
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42
VOTE
Customize email templates by idea status
Our team has multiple statuses for ideas. We would like the ability to send a customized email message based on that specific status. Currently Aha only has a "general" status notification email. We would like to extend this as our portal is setup...
8
Future consideration
62
VOTE
Hide Idea Categories From Portals
We have two portals, one for internal users and one for customers. The customer portal only needs a simple list of categories - no children categories. The customer portal is submit only.
For the staff portal, after a product manager has looked at...
9
Future consideration
13
VOTE
Tracking Ideas portal visitors
We have number of various pages in our Ideas portal where we collect ideas from the rest of the company. In these pages, we aro also maintaining ideas report, FAQs and other Aha! dashboards that we are actively promoting within the company. It wou...
0
Future consideration
7
VOTE
Audit/history to show when changes are made to SSO endpoint & Certificate fingerprint
Who would benefit? Organisation and customers What impact would it make? It would reduce changes being made to the SSO config which result in customers & employees experiencing issues when accessing the relevant Ideas Portals. How should it wo...
1
Future consideration
1
VOTE
Using filters dynamically based on logged on user attributes (in reports)
What is the challenge? A user may belong to an organisation that has particular attributes assigned using custom fields. It would be useful if filters on reports (thing a portal) could be preset based on these attributes What is the impact? When u...
0
Future consideration
1
VOTE
Allow to change the default email templates for feedback portals
What is the challenge? I have many feedback portal, and would like to maintain a consistent customer communication via emails What is the impact? I as a sole admin, need to manage many feedback portals, and keep copy paste the email templates from...
0
Future consideration
55
VOTE
Allow customizing the Ideas Portal Emails From Address
Emails sent from the ideas portal have a From address of support@aha.io
The from address should be customizable to be branded just like the reply-to address. If my company domain name is example.com, I want to have the from email address be somet...
13
Unlikely to implement
28
VOTE
Zendesk integration sends organization and additional info
When using the zendesk integration to submit ideas into Aha, the integration creates a proxy vote correctly using the Zendesk filer's email address. But the integration does not populate the organization and comments. This forces us to go back to ...
1
Future consideration
52
VOTE
11
VOTE
Automation when a public comment is added
We have a workflow where newly created ideas are submitted in a 'New' status. If the idea is unclear we update the statis to 'Need More Information" and we expect the submitter to provide additional information through public comments on the idea ...
2
Future consideration
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