Hide Idea Categories From Portals

We have two portals, one for internal users and one for customers. The customer portal only needs a simple list of categories - no children categories. The customer portal is submit only.

For the staff portal, after a product manager has looked at the idea, we may reassign the idea to a different category, which is usually a child of the parent category - this is to make it more specific internally, but we don't expect the users to go down to that detail.

Would it be possible for the idea category screen to have tickboxes to say what idea portal they appear in? Children would need to inherit a do not appear if it is disabled for the parent. This could be always display, unless its disabled. There is also cases where there are categories that an internal user would use, but a customer would not know what it was as they are never exposed to that item, so in this case, it would be best to hide it, to keep the list as concise as possible.

  • Matt Ratcliffe
  • Oct 14 2015
  • Future consideration
Release time frame
  • Attach files
  • Mark Evans commented
    July 11, 2018 15:29

    We would like to do this with products on the categories list too.

  • Laura Giles commented
    September 21, 2018 17:16

    We would also want this. Easy for external submissions and allows for more granular reporting and assigning on the backend

  • Daisey Fahringer commented
    19 Apr 23:07

    I too would love to be able to have categories for ideas, but not show the categories in the idea portal, so that the idea portal can be easy for clients to post ideas to, but product managers can add a little more granularity for what the idea is related to. As of right now, I am creating tags as a workaround for this.

  • Haley Eberly commented
    24 Sep 16:55

    We have a customer facing and internal team facing ideas portal, so we would like to the ability to show different categories on each.