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Status Future consideration
Categories Ideas Ideas portal
Created by Guest
Created on Oct 14, 2015

Hide Idea Categories From Portals

We have two portals, one for internal users and one for customers. The customer portal only needs a simple list of categories - no children categories. The customer portal is submit only.

For the staff portal, after a product manager has looked at the idea, we may reassign the idea to a different category, which is usually a child of the parent category - this is to make it more specific internally, but we don't expect the users to go down to that detail.

Would it be possible for the idea category screen to have tickboxes to say what idea portal they appear in? Children would need to inherit a do not appear if it is disabled for the parent. This could be always display, unless its disabled. There is also cases where there are categories that an internal user would use, but a customer would not know what it was as they are never exposed to that item, so in this case, it would be best to hide it, to keep the list as concise as possible.

  • Attach files
  • Guest
    Dec 6, 2021

    Yes the ability to mark a Category "internal" in the same way as is available on user accounts.

  • Dave Tucker
    Dec 7, 2020

    This would be a great improvement. We have exactly the same requirements as the original post.

  • Haley Eberly
    Sep 24, 2019

    We have a customer facing and internal team facing ideas portal, so we would like to the ability to show different categories on each. 

  • Guest
    Apr 19, 2019

    I too would love to be able to have categories for ideas, but not show the categories in the idea portal, so that the idea portal can be easy for clients to post ideas to, but product managers can add a little more granularity for what the idea is related to. As of right now, I am creating tags as a workaround for this.

  • Laura Giles
    Sep 21, 2018

    We would also want this. Easy for external submissions and allows for more granular reporting and assigning on the backend

  • Mark Evans
    Jul 11, 2018

    We would like to do this with products on the categories list too.

1 MERGED

Ability to have unique set of categories for an idea portal

Merged
If workspace has multiple ideas portals, ability to have unique categories for each ideas portal. For one idea portal, perhaps I want to have those ideas with a category of dealer experience. I do not want the customer to have other options for ca...
Guest about 2 months ago in Ideas portal 0 Future consideration
9 MERGED

Disable idea categories

Merged
I would like to be able to disable idea categories so that I can keep them from being used anymore without losing the category tags on existing records. Today, my only option is to delete them, which also removes the categorization from existing r...
Tom Beck over 4 years ago in Ideas 0 Future consideration