RELATED IDEAS
Hide Idea Categories From Portals
We have two portals, one for internal users and one for customers. The customer portal only needs a simple list of categories - no children categories. The customer portal is submit only.
For the staff portal, after a product manager has looked at the idea, we may reassign the idea to a different category, which is usually a child of the parent category - this is to make it more specific internally, but we don't expect the users to go down to that detail.
Would it be possible for the idea category screen to have tickboxes to say what idea portal they appear in? Children would need to inherit a do not appear if it is disabled for the parent. This could be always display, unless its disabled. There is also cases where there are categories that an internal user would use, but a customer would not know what it was as they are never exposed to that item, so in this case, it would be best to hide it, to keep the list as concise as possible.
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MERGED
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MERGED
Better control of idea categories
I would like to have better control of categories.
Ability to disable categories so that they may remain for existing ideas but cannot be used for future ideas.
Ability to move an idea to another product and retain the category when there are ma...
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Future consideration
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Ability to have unique set of categories for an idea portal
If workspace has multiple ideas portals, ability to have unique categories for each ideas portal. For one idea portal, perhaps I want to have those ideas with a category of dealer experience. I do not want the customer to have other options for ca...
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Future consideration
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Disable idea categories
I would like to be able to disable idea categories so that I can keep them from being used anymore without losing the category tags on existing records. Today, my only option is to delete them, which also removes the categorization from existing r...
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Future consideration
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we have early access and production products -- we want to filter the categories list based on the ideas portal the user has been directed to -- we also want to have a different portal for US vs Canadian customers and their categories would be different -- so again a mapping based on which ideas portal they are using
I'd go a little further and allow the hiding of sub-categories and/or specific categories. This would give our users a simple list of categories to select from, and then our PMs can go and further categorize more popular issues into a specific initiative/feature/product set.
My organization has these exact same requirements as listed above. It would be great to see this developed!
Yes the ability to mark a Category "internal" in the same way as is available on user accounts.
This would be a great improvement. We have exactly the same requirements as the original post.
We have a customer facing and internal team facing ideas portal, so we would like to the ability to show different categories on each.
I too would love to be able to have categories for ideas, but not show the categories in the idea portal, so that the idea portal can be easy for clients to post ideas to, but product managers can add a little more granularity for what the idea is related to. As of right now, I am creating tags as a workaround for this.
We would also want this. Easy for external submissions and allows for more granular reporting and assigning on the backend
We would like to do this with products on the categories list too.