RELATED IDEAS
Allow bulk editing of portal users
Currently, there is no way to bulk edit users for portal users. As an administrator, I have to perform everyday actions such as Unsubscribe, disable, delete, edit to these users one at a time.
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ADMIN RESPONSEMar 19, 2025
You can now bulk edit contacts in a contact list report. This includes unsubscribing/subscribing, enabling/disabling, and deleting.
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This is becoming an increasingly important need. As a global organization we are subject to various privacy and data sovereignty regulations, and having to fulfill requests at the individual contact level - one-by-one - is an inefficient dain on resources
@Aha Support / Admin - while the information about being able to handle some of this data in bulk via CSV - it does not resolve the root of the issue of being unable to bulk edit via the interface similar to how you can bulk edit users within roadmaps. This is a exporting and importing is a lengthy process that can potentially be more prone to errors as opposed to being able to perform the action directly in the interface and see results in real time.
This would have helped my team when we needed to remove over 300 customers who were users of our portal. Ultimately, the Aha engineering team helped us out by removing them on the backend, but this would have been avoided with this feature.