Ideas portal
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Ideas portal external users need better visibility to what falls into 'My Organization' bucket.
We learned today that the 'My Organization' filter logic includes MORE that just the Idea that were created by users within the given organization. It also includes any and all Ideas that each user has voted for. This is not intuitive (a user woul...
0
Future consideration
1
VOTE
Search ideas referencing proxy vote data
Who would benefit? internal and external users What impact would it make? save time, reduce duplication, improve discovery of the ideas How should it work? in ideas portal when searching and typing in the string - it should reference data in proxy...
0
Future consideration
3
VOTE
Track time to respond to an idea
We have SLAs in place to make sure we respond to ideas in a timely manner so it would be good to easily track the number of days between an idea being created and the first public comment being left on it. There is a column for public comments but...
1
Future consideration
12
VOTE
Allow an aha user to delete images from comments posted by other users to the ideas portal.
We find our customers sometimes add screenshots into their comments which contain data which we believe shouldn't be public. For example this could be a screenshot taken from another application or from our application containing the customer's da...
1
Already exists
6
VOTE
Ability to Subscribe to a Product Category
Currently, customers can "subscribe" to specific Ideas. Can we expand this ability to allow customers to "subscribe" to Product Categories? We have had requests from customers for this ability so that they can be notified of updates and new Idea s...
0
Future consideration
6
VOTE
Bulk-edit/delete ideas portal users
You ought to be able to perform the same action on a selection of ideas portal users. Here's a scenario I recently encountered:I created an ideas portal for someone else's project. In advance of that person announcing the project and calling for f...
1
Future consideration
7
VOTE
13
VOTE
Create an idea on behalf of a user (while using the Zendesk integration)
It'd be really nice if it didn't create the idea as the Zendesk user and just have it show up as a vote from the person who submitted the ticket.
Really it should show up as that person who created the idea instead of the analyst who has their Zen...
2
Already exists
5
VOTE
Mails from the Ideas Portal are not compliant with GDPR legal stuff (especially in Germany)
In Germany, all mails from a company must meet certain minimum standards. For example, it must be possible to unsubscribe from a mail notification and the company legals stuff need to be at the end. There are the following problems with the mails ...
2
Future consideration
12
VOTE
Idea Portal engagement reports by Portal User
In each individual idea portal there are a list of portal users. We would like to report on portal users across all of our idea portals at once. We would like to see which users input the most ideas and which users vote on the most ideas across al...
4
Future consideration