Ability to view recently created tickets after it is created
What is the challenge?
As a user, it is impossible to find the ticket I created as it disappears from view as soon as it is created.
What is the impact?
There is no possibility to open the ticket I just created. This it is impossible to se...
Guest
27 days ago
in Ideas portal
0
Future consideration
What is the challenge?
our customers love the ability to track their ideas and their org's ideas via the idea lists in the portal. that said, our customers have no way to adding simple classifications/notes to the ideas (like "critical" "nice to...
Elizabeth Burkly
3 months ago
in Ideas portal
0
Future consideration
Apply a default custom filter on an ideas portal home page
What is the challenge? I want portal users to only see a subset of ideas contained within a workspace. They also might be ideas submitted through another portal. What is the impact? I cannot focus portal users on the ideas I want their feedback on...
Terence Osmeña
6 months ago
in Ideas portal
1
Future consideration
Allow sales teams or customers to update all ideas from their organization
What is the challenge?
Customers submit ideas that are important to them, but need a broader context for the organization they belong to.
Sales leads and customer team leads want to be able to provide information about these ideas and their prio...
Bonnie Trei
5 months ago
in User management
0
Future consideration
Who would benefit? Portal Administrators and Community What impact would it make? This would allow portal admins to ensure users are only able to vote once per idea rather than multiple times by registering more than one email address and/or corre...
David W
over 1 year ago
in User management
5
Future consideration
Private portal self-registration for users that are not employees
THis statement from your documentation is the issue: "Private ideas portal users Users can only register for a private portal if they use an email address that belongs to one of the domains included in the Employee portal setting." THere should be...
Christopher L
almost 5 years ago
in User management
4
Likely to implement
Hi guys,I would like to disable votes on an ideas portal. Why? So as to freeze the score. People were given 3 weeks to vote, and I now need to move on to finishing to rate each suggestion. I can still export the votes and import them in a custom f...
Benoit WAMBERGUE
almost 6 years ago
in Voting
3
Unlikely to implement
I'd like to be able to configure the status filter on the ideas portal to hide other statuses by default. For example, I'd like to hide ideas with the will not implement status from the default list of ideas.
Erin Ward
over 3 years ago
in Ideas portal
4
Future consideration
What is the challenge?
We would like to separate attributes on the Proxy Vote layout by user type using tabs. Some are for Customer Success Managers, some are for Customer Success Architects and some are for Product Managers.
What is the imp...
Roger Deane
4 months ago
in Voting
0
Future consideration