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Ideas portal

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When making changes to an Ideas Portal add a step that requires a 'SAVE' before the changes are implemented

What is the challenge? Once you open that window and make changes to the checked boxes for the Ideas portal, they are immediately implemented What is the impact? This would make changes to Ideas Portals 'idiot proof'. Describe your idea Requiring ...
Suzie McCarthy 3 days ago in Ideas portal 0

Intake Portal / Work Request Improvements

What is the challenge? We have multiple types of work request that come in to our teams. The Brand new Ideas, the request for additional support, Test Data Requests, Test Support Request, Security Request Support, Estimate only request. These requ...
Penny Gerstner 3 days ago in Ideas portal 0

Weekly Idea Portal Summary: Support Multiple Languages

What is the challenge? Some language customization is possible in idea portals but not in the weekly summary email. What is the impact? Inconsistency in the language used to communicate with customers that do not speak English. Describe your idea ...
Jon-Paul Ciambra 5 days ago in Ideas portal 0

Ideas Portal Sort By Should Allow User To Sort By A Standard Or Custom Column Value And Configure Default

What is the challenge? Want to be able to have more direct control over the sort order ideas are shown in on the portal. What is the impact? This would provide a much more consistent view of the ideas in the portal. Describe your idea Specifically...
Eric Masur 7 days ago in Ideas portal 0

Allow admins to control the frequency of the Ideas portal summary email

What is the challenge? Due to our planning and release cadence, Ideas do not change status very frequently. Customers receiving weekly emails in which there is not change in status are reminded that their ideas have not moved and end up less satis...
Alex Horan 4 months ago in Ideas portal 1 Future consideration

Enable one-to-many custom field table to be added to ideas portal 'Idea view' layout

We want to use a custom table to track decisions relating to ideas in a structured way, and communicate them back to the idea submitter, without using unstructured comments. One-to-many custom tables are not available to add to the 'Idea view' lay...
Navin Rahman 11 days ago in Ideas portal 0 Future consideration

AI detected categories in ideas submission

What is the challenge? We have a large number of workspaces and categories in our product taxonomy and would like to use AI to analyze ideas when submitted to suggest the right combination of where these ideas should live when customers submit ide...
Jerimiah Rudden about 1 month ago in Ideas portal 0 Future consideration

Allow idea automation to include submitting organization as a condition

What is the challenge? When an idea is submitted or changes status I want the account team members associated with the customer that submitted the idea to be notified (or added as watchers). This is not possible today, and as a result I have to no...
Alex Horan 4 months ago in Ideas portal 0 Future consideration

Add ability for users to report on their ideas from the ideas portal

What is the challenge? When users are logged into the ideas portal, they want to view a report of all their ideas, the status of their ideas, which features they're promoted to, and the timeline for delivery. Currently, we can build this report, b...
Eliza Crawford about 2 months ago in Ideas portal 0 Future consideration

Show ideas created by me as an Aha User or when logged into the portal

What is the challenge? When I go the ideas portal and select 'My Ideas', I can only see ideas I created as a portal user. I cannot see ideas I created within the Aha interface as an Aha user. What is the impact? I'm not able to see all the ideas I...
Eliza Crawford 12 days ago in Ideas portal 0 Future consideration