What is the challenge? |
The challenge is twofold: 1. we are spamming our idea portal users with status changes and admin responses. |
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What is the impact? |
We are strugglihng with portal users disengaging because of excessive emails or not enough detail on them. |
Describe your idea |
I simply would like to have all available fields on all email templates. Right now, I cannot add a status to an admin response or an admin response description to a status changed email. |
You can now add more fields to the emails sent by the ideas portal, including adding the admin response to the status update email.