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Salesforce integration with Aha! Knowledge Bases

What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...

Dale Potter about 1 month ago in Knowledge base / Salesforce 0 Future consideration

4 VOTE

Integrate ideas with ADO

What is the challenge? There is no easy way to send ideas to engineering to work on or keep the information in sync. What is the impact? Time spent copy and pasting data. Out-of-date information leading to confusion. Describe your idea Like the re...

Kelly Sebes 3 months ago in Azure DevOps Services and Server / Ideas / Wanted 0 Future consideration

111 VOTE

Integration with HubSpot CRM

Our Sales and Support teams use HubSpot CRM for all of their daily operations. I would love to have the same two-way sync that is provided for Salesforce within HubSpot. Essentially, the ability to associate contacts to ideas within HubSpot

Guest almost 6 years ago in Ideas / Integrations 18 Future consideration

31 VOTE

Customize My work for my workflow

I need the ability to configure My work for my use case. The page is often cluttered with elements that we may never use. Here are a few of the challenges we've run into: Customize My work by persona Customize for novice users. Imagine a cleaner i...

Nathaniel Collum over 1 year ago in My work 0 Future consideration

8 VOTE

Sync goals and initiatives across more records using automations

What is the challenge? Recently the ability to sync goals between epics and features was added to automations which is great! However, not all customers use epics, but still want a way for goals to be automatically synced to their lower level work...

Max Robbins 5 months ago in Strategy 0 Future consideration

5 VOTE

Set up multiple authentication methods to access the same knowledge base

What is the challenge? Currently it is possible to configure (SSO) for KB's but only one SSO, which makes it difficult to share a KB with multiple internal or external groups. What is the impact? This is confusing our internal users and a potentia...

Simone Bilton 3 months ago in Knowledge base 0 Planning to implement

1 VOTE

left navigation pane not displaying for finished web KB in Edge.

What is the challenge? left navigation pane not displaying for finished web KB in Edge. What is the impact? Describe your idea left navigation pane not displaying for finished web KB in Edge.

Mark T 21 days ago in Knowledge base 1 Already exists

1 VOTE

Allow exit criteria for each status in a workflow board to help users understand when they should progress an item to the next status.

What is the challenge? this information is currently stored outside of the tool making it unlikely for users to follow company guidance What is the impact? teams are progressing items that are not ready. we are building exceptions reports to fulfi...

Guest 21 days ago in Workflow boards 0 Future consideration

3 VOTE

Copy record name including its hyperlink

What is the challenge? I want to be able to copy records name with hyperlink in one click, today I have to copy the name separately and then the link separately which is a hassle. What is the impact? Saving tedious work from the user Describe your...

Ondrej K 2 months ago in Application 3 Future consideration

7 VOTE

Be able to filter on archived timeframes

Today when a timeframe is archived, it no longer appears as an option when adding a filter on a timeframe. It is possible to report on archived goals and initiatives using a filter to show archived records, but it makes it difficult to report on t...

Max Robbins 5 months ago in Strategy 0 Likely to implement

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