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Ideas portal

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Allow idea portal dynamic forms as part of Enterprise+ for Aha! Roadmaps

Who would benefit? Product Managers What impact would it make? This would allow better idea submission to collect conditional information based on input from other questions. How should it work? Currently this is only available for Ideas Advanced ...
Nick Hays 12 months ago in Ideas portal 0 Will not implement

Pop up messages.Priority messages on both GoTrex and Webagent

It would be good to be able to place a 'Post it note' or priority message on both systems when a client has made an important request (eg, please do not discuss my claim/sensitive information with my employer/broker/family) It would be really usef...
Guest about 8 years ago in Voting 0 Will not implement

When ideas portal reloads within Salesforce, it breaks the SF Chat session

After linking an idea with Salesforce, the page reloads in turn terminating any active Salesforce chat sessions.
Tahlia Sutton almost 6 years ago in Ideas portal 0 Will not implement

Update idea ID when changing product

When using the Zendesk widget, occasionally one of my support reps will put an idea under the wrong product in our product line. After I have reclassified the idea under the right product, the ID stays the same which seems to be confusing for supp...
Eric Blackwell over 8 years ago in Ideas portal 3 Will not implement

Remember an Ideas portal user's login so they don't login each time

We want to present the Ideas Portal as a link within our product. These are retail stores in our case often with a single email and login per store (shared across all retail staff). However the logging into the Ideas Portal requires the user to lo...
Andrew Badge over 8 years ago in Ideas portal 3 Will not implement

Call out staff/employee responses in addition to admin responses

Perhaps we are just not setting up the portal correctly, but I'd like to see staff/employees get a visual highlight on the page when they reply to ideas. Right now I see the green avatar outline and the callout for Admin responses, but we have mul...
Dan Orth about 10 years ago in Ideas portal 1 Will not implement

Mobile application emulators for testing

If it's possible, could the Product Specialist team have access to mobile emulators for the android and iOS applications? As a member of the Product Specialist team, when running through the zone/tariff pre and post go live processes, this is alwa...
Guest over 7 years ago in User management 2 Will not implement

Searching for an idea on the portal should use the same logic as used in the aha application.

Our users are reporting that the ideas search on our ideas portal isn't returning useful results. Checking into this today, "OR" operators are used between search terms in the portal, whereas the search in aha uses AND operators. In a typical us...
John Hopkin about 9 years ago in Ideas portal 1 Will not implement

Mandatory Checkbox option (for T&C )

There should be checkbox option (for T&C )that should appear during sign up/form submission/voting/commenting. A user should not be allowed to proceed further or action on the portal without clicking on the checkbox thereby agreeing to T&C...
aamli agarwal about 5 years ago in Ideas portal 1 Will not implement

Salesforce integration should not change vote count

Currently when you link a Salesforce case to an Aha! Idea, it increments the number of “votes” by 1. Why does it do that? Can we configure our instance so that it doesn’t affect the vote count? Since our Aha! Portal is internally-facing, we’re cur...
Guest almost 7 years ago in Voting 1 Will not implement