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Ideas portal

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Ideas Portal - Suggest similar ideas based on criteria entered by a user

What is the challenge? As a product user that reviews Ideas posted by other users, we are often finding repeated ideas added by multiple users. (Users are not searching for similar issues to upvote.) What is the impact? Managing ideas is cumbersom...
Guest 4 days ago in Ideas portal 1 Planning to implement

Allow admins to control the frequency of the Ideas portal summary email

What is the challenge? Due to our planning and release cadence, Ideas do not change status very frequently. Customers receiving weekly emails in which there is not change in status are reminded that their ideas have not moved and end up less satis...
Alex Horan 4 months ago in Ideas portal 1 Future consideration

When making changes to an Ideas Portal add a step that requires a 'SAVE' before the changes are implemented

What is the challenge? Once you open that window and make changes to the checked boxes for the Ideas portal, they are immediately implemented What is the impact? This would make changes to Ideas Portals 'idiot proof'. Describe your idea Requiring ...
Suzie McCarthy 11 days ago in Ideas portal 2 Future consideration

Intake Portal / Work Request Improvements

What is the challenge? We have multiple types of work request that come in to our teams. The Brand new Ideas, the request for additional support, Test Data Requests, Test Support Request, Security Request Support, Estimate only request. These requ...
Penny Gerstner 12 days ago in Ideas portal 0 Future consideration

Allow idea automation to include submitting organization as a condition

What is the challenge? When an idea is submitted or changes status I want the account team members associated with the customer that submitted the idea to be notified (or added as watchers). This is not possible today, and as a result I have to no...
Alex Horan 4 months ago in Ideas portal 0 Future consideration

AI detected categories in ideas submission

What is the challenge? We have a large number of workspaces and categories in our product taxonomy and would like to use AI to analyze ideas when submitted to suggest the right combination of where these ideas should live when customers submit ide...
Jerimiah Rudden about 2 months ago in Ideas portal 0 Future consideration

Add ability for users to report on their ideas from the ideas portal

What is the challenge? When users are logged into the ideas portal, they want to view a report of all their ideas, the status of their ideas, which features they're promoted to, and the timeline for delivery. Currently, we can build this report, b...
Eliza Crawford 2 months ago in Ideas portal 0 Future consideration

Option to sync layout between idea portal and idea record

What is the challenge? Often when I am creating an ideas portal, I want the ideas form I set up in the portal to have the same fields show up automatically in the idea record. However, I currently need to also customize the idea record's layout in...
Max Robbins 5 months ago in Ideas portal 1 Future consideration

Ideas Portal Sort By Should Allow User To Sort By A Standard Or Custom Column Value And Configure Default

What is the challenge? Want to be able to have more direct control over the sort order ideas are shown in on the portal. What is the impact? This would provide a much more consistent view of the ideas in the portal. Describe your idea Specifically...
Eric Masur 15 days ago in Ideas portal 0 Future consideration

Remove +1 vote added on idea submission for submit-only portals

What is the challenge? Our team has a process where we gather customer votes through a submit-only portal throughout the year, then at the end of the year we open up these questions for voting w/ a vote limit to our customers' designated voters. C...
Max Robbins 2 months ago in Ideas portal 1 Future consideration