Allow idea portal users to edit specific fields on ideas portal

I am trying to create an Ideas portal for my internal users (sales, pre-sales engineers, technical/customer support, etc.).  They will log ideas that they hear or discover when working with our customers.  I need them to:
  • Be able to log those customer names in the ideas form
  • Select from an existing list of customers
  • Add a new customer name to the list
  • Edit an existing idea to add an additional customer name to the list
This does not appear to be possible since the Editable Choice List type of custom field is read-only for portal users.  I don’t want to give all of these internal people access to Aha if I don’t have to either.
Today I need to use a plain text custom field for this ideas portal form.  This would at least allow users to be able to enter whatever customer name(s) they want *when they create the idea*.  But this means that they can’t select the customer name from an existing list, which means we will have to manually rectify any name variations (ACME vs. ACME Corp., etc.).
In summary, it would be nice to be able to allow users to edit certain fields on ideas forms - similar to how you can make some fields required.
  • Scott Bleasdell
  • Dec 29 2017
  • Future consideration
Release time frame
  • Dec 29, 2017

    Admin Response

    Thank you for your idea. We do not have plans on our roadmap to address but we will continue to monitor customer feedback.

    In the meantime, it would be worthwhile to consider one of our ideas capture integrations. They are designed to help with this exact use case. We currently have integrations with Salesforce, Zendesk, and that allow your team to capture ideas in Aha! on behalf of customers.

  • Attach files