Since I have more than one idea category, I have custom fields that are associated and useful for specific categories of ideas. Currently I need to put all of them on the input form and display layout for all ideas. This makes the form unnecessarily complicated, overwhelming and leads to confusion. I would like to be able to use conditional logic to display specific fields based on idea category or some other field.
I would also like to be able to have a different version of the ideas portal for internal stakeholders vs. external users and customers; the latter group should have a much simpler view. So I would like to display certain fields based on user type, or better yet use different portals where I can expose a different set of custom fields in the layout.
It is now possible to create dynamic forms in ideas portals! Customize a multi-step form with conditional rules to determine which questions to show or skip based on previous answers — available with Ideas Advanced.
Schedule a demo with our customer success team to learn more.