Conditional forms on ideas portal

Since I have more than one idea category, I have custom fields that are associated and useful for specific categories of ideas. Currently I need to put all of them on the input form and display layout for all ideas. This makes the form unnecessarily complicated, overwhelming and leads to confusion. I would like to be able to use conditional logic to display specific fields based on idea category or some other field. 

I would also like to be able to have a different version of the ideas portal for internal stakeholders vs. external users and customers; the latter group should have a much simpler view. So I would like to display certain fields based on user type, or better yet use different portals where I can expose a different set of custom fields in the layout.

  • Jonathan Berg
  • Dec 12 2017
  • Future consideration
Release time frame
  • Dec 20, 2017

    Admin Response

    Thank you for your idea. This is not currently planned on our roadmap but we will continue to monitor customer feedback here.

  • Attach files
  • Adam Feldman commented
    December 13, 2017 21:30

    See also APP-I-3170

  • Ron LeClair commented
    March 7, 2018 18:29

    Agree with this need 100%.   We also have multiple idea categories that require different custom fields.   It seems the segregation is almost there.   I can create separate portals but cannot have different entry forms or different custom fields display based on the category or the portal that I am in.

  • C Gordon commented
    March 26, 2018 18:32

    Agreed, we are starting with an ideas portal for internal users (pre-sales, sales, consultants, customer service) and we want to gather different information from internal user than from customers (once we roll-out the customer-facing ideas portal).

  • Ryan Matthews commented
    June 8, 2018 16:30

    I agree. This is something we would also benefit from and is becoming more of a need.