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It would be really nice to see some logic on the ideas submission. I'm thinking the basics could be adding your idea name, then a dropdown for a department or a certain request. This could then reload a specific form depending on the type of request. If it a website improvement vs a property referb for example the required information will be very different. You could extent this out to have more complicated logic depending on the flow of the request. Downloadable content and guides would also be a very good idea.