Allow "product" name to be customized in the product hierarchy

Terminology changes the product name in the menus, but the name "product," as the type or hierarchy level, can't be changed as part of the product hierarchy, like you can change product line names.

This is confusing for reporting, because the new product line names show up in reporting, but the product terminology does not replace "product" as the type in reports. While you can change it in the report list view, it is confusing for users to understand that they have to choose "product" as the lowest hierarchy level instead of what the company calls this data level. For all other product line levels - the name of the product line is at least shown in parentheses and this is clear. It should be the same for the product level. 

  • Melissa Hopkins
  • Jan 3 2017
  • Already exists
Release time frame
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  • Guest commented
    January 03, 2017 23:48

    Correct - We have been living with this for a while now and it gets confusing as the user has to mentally 'translate' between corporate terminology and Aha terminology. I'm unsure why the behavior isn't all one way OR the other.

    I can rename Product Lines in Aha and everything works great. The user never sees 'Product Line' except in parenthesis as Melissa noted.
    I can also rename a Product, but the terminology Product stays resident everywhere. #Confusing

  • Max Cascone commented
    January 05, 2017 18:33

    You can do this from the Account admin panel. The terminology carries into the header. If you don't have Account Admin perms, you can't see this.


  • Derek Impson commented
    May 08, 2017 16:40

    @Max your screenshot shows the editing of a "product line", however you cannot edit this for a "Product"


    Say for instance I was really using "product line" as the product and I created products underneath it for each of its "modules"  While I might be following this layout, other teams may not and think that these modules are actually products. I need  the ability to change "product" to "module" in this case.

  • Katie Tokarz commented
    13 Feb 14:39

    The status of this is "already exists", but that's not the case.  Can this be looked into again?  We have a need to change the name of "product" to a different terminology as well.