RELATED IDEAS
Google analytics hook up in ideas portals
Please allow the option to allow google analytics hook up to track customer usage in the idea portal
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ADMIN RESPONSENov 2, 2020
This feature was previously shipped, but with the introduction of GDPR in May 2018 we had to remove the feature again to ensure that we are in compliance with Google's terms of service.
You can use the custom Javascript capability to add Google Analytics - but you would need to ensure that you are in compliance with Google's terms of service and GDPR.
3
MERGED
Ideas Portal Metrics
Need more metrics like
* Number of Visitors to a particular ideas portal
* Geographic locations of those users
* How active our visitors are? E.g. Number of visitors who is sharing idea, Number of visitors who are voting on ideas, Number of visito...
0
Unlikely to implement
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Is it possible to be more specific about what the GDPR and Google terms of service issues would be?
Sorry to be more explicit, the Global Site Tag (gtag.js) code provided by Google.
Hi,
So on this thread, do I paste the analytics head tag information into the custom javascript box on the ideas portal set up?
This feature was shipped, but unfortunately with the introduction of GDPR in May 2018 we had to remove the feature again to ensure that we are in compliance with Google's terms of service.
You can use the custom Javascript capability to add Google Analytics - but you would need to ensure that you are in compliance with Google's terms of service and GDPR.
This feature is defined as "Shipped", but I can find no documentation of how Google Analytics can be used to track use of Idea Portal.
useful hookup