Google analytics hook up in ideas portals

Please allow the option to allow google analytics hook up to track customer usage in the idea portal

  • Guest
  • Jul 6 2016
  • Shipped
Release time frame
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  • Ravi Prasad commented
    July 06, 2016 21:34

    useful hookup

  • Peter Rush commented
    November 11, 2018 01:31

    This feature is defined as "Shipped", but I can find no documentation of how Google Analytics can be used to track use of Idea Portal.

  • Admin
    Chris Waters commented
    November 11, 2018 18:38

    This feature was shipped, but unfortunately with the introduction of GDPR in May 2018 we had to remove the feature again to ensure that we are in compliance with Google's terms of service.

    You can use the custom Javascript capability to add Google Analytics - but you would need to ensure that you are in compliance with Google's terms of service and GDPR. 

  • Ben Bishop commented
    28 Feb 10:20


    So on this thread, do I paste the analytics head tag information into the custom javascript box on the ideas portal set up?

  • Ben Bishop commented
    28 Feb 10:21

    Sorry to be more explicit, the Global Site Tag (gtag.js) code provided by Google.