We are using the Aha! idea portal as an FAQ and for some of the ideas/questions, we would like to disable the comments section so public users cannot comment. We don't want to necessarily want to do this for all ideas/questions submitted, but it would be great if there was an option to disable comments while editing the entry in the Aha portal.
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Some of the key value points of the Idea portal is to allow users to vote and comment on ideas (in order to provide helpful feedback for product managers to prioritize ideas).
While we can understand your specific use case of using the portal as an FAQ and can see benefits there, we are unlikely to make updates in regards to the ability to disable comments. This is primarily due to community feedback and current priorities. We hope you can understand.