For JWT SSO, don't overwrite updated values for First Name, Last Name, etc.

Typically in SSO JIT flows, the metadata about the user, for example First Name and Last Name, are used during User Creation (JIT from SSO), not subsequent User Authentication.

For example, if I edit a user in the Admin side, and put in their proper name spelling, for example, every time they authenticate it will revert. This is not how most SSO systems work.

Please at least allow an option for this, in two forms:

(a) Updated Names don't get overwritten by authentication

(b) Allow SSO users to modify their names in Aha

ADMIN RESPONSE

Jun 14, 2019

Thank you for submitting this idea. The Aha! SSO feature is built so that the identity provider is the source of truth for the user. This is why the user's info is updated automatically upon logging in to Aha! At this time, we do not have plans to change this behavior. We hope you can understand.

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For JWT SSO, don't overwrite updated values for First Name, Last Name, etc.