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Status Shipped
Categories Jira
Created by Guest
Created on Apr 26, 2017

Allow Aha! and JIRA integration with SSO users

We currently use Google SSO for our JIRA system. The Aha! integration however requires a username/password user account & not an SSO user.

I need to be able to use an SSO user for the integration, since that is the only option that our JIRA provides in terms of user creation..

  • Attach files
  • Ishan Kumar
    Reply
    |
    Aug 3, 2018

    In case anybody else reads this thread, there is not, as of Jira Server 7.11, a API Token method to access Jira Server (on-prem). Aha now has documentation stating so despite what is in this thread as stated by Aha Support and that one customer. 

  • Admin
    Chris Waters
    Reply
    |
    Apr 30, 2018

    I am not able to find where the API Tokens capability is described in the Jira Server release notes, however I can't find it in the Jira Cloud release notes either, and it is definitely available there.

    I would recommend contacting Atlassian and asking what version of Jira Server contains the capability.

  • Ishan Kumar
    Reply
    |
    Apr 28, 2018

    Hi Chris,

    I looked around Jira documentation and I could not find any evidence of
    Jira server supporting API token. Could you provide any documentation? I
    need supporting information please. Otherwise, I consider this request
    unanswered and in need of a feature enhancement.

  • Ishan Kumar
    Reply
    |
    Apr 27, 2018

    I will! Does your Jira server integration support API token access as well?

  • Admin
    Chris Waters
    Reply
    |
    Apr 27, 2018

    We have heard from at least one customer that the latest version of Jira Server does include the API tokens functionality. Since this is functionality in Jira you should direct your question to Atlassian.

  • Ishan Kumar
    Reply
    |
    Apr 25, 2018

    Admin,

     

    Is there are separate idea being tracked for SSO with Jira Server?

  • Ishan Kumar
    Reply
    |
    Jan 3, 2018

    We have the same issue. We use SSO with our employee directory to allow users in to Jira. There are no local users accounts on Jira and Aha cannot follow the redirect to authenticate the user. Our Jira team is asking us to consider using another PM planning tool instead. 

     

    Is there alternative approach (third party tool?) that we can get Aha and Jira integrated?

  • warren lester
    Reply
    |
    Dec 7, 2017

    This recently caused a great deal of frustration, whereby a user had changed their AD password, but was then getting authentication errors when trying to push an update to jira.

     

    It would be great to be able to choose whether a push is done under the credentials of the currently logged in user (SSO or otherwise).

  • +1
2 MERGED

Enable SSO or AD for JIRA integrations

Merged
Our security policies don't allow storing credentials on servers we don't control. To get the JIRA integration to work we need to create a local JIRA admin user account which we then use with the AHA integration setup. Since we have 20-30 products...
Christian Stark about 6 years ago in Jira 0 Shipped