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Status Future consideration
Categories Ideas
Created by Max Robbins
Created on Nov 9, 2023

Support revenue as an automated scorecard metric

Who would benefit?

Customers with Salesforce integrations using Ideas Advanced currently can understand the revenue and value associated with each idea. This is typically used with prioritization, so adding this as an available automated scorecard metric would help teams easily prioritize based on customer interest.

What impact would it make?

Easier ways to bring customer revenue and value into prioritization decisions

How should it work?

Revenue of related organizations should be an available field when using automated scorecard metrics.

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  • Eliza Crawford
    Reply
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    Aug 8, 2024

    This would be incredibly helpful. I am also trying to show the total revenue value tied to organizations that voted on the idea and I cannot show that value on the idea itself - I can pull it in as a field when reporting but it's not a standard field that I can display in the idea layout.

    1 reply
  • Mary Vanausdale
    Reply
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    Feb 23, 2024

    This is a pivotal metric. We can currently pull votes into scorecards, but if those votes are all from departed customers, or tiny accounts - that is a differentiator that should be accounted for