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Status Shipped
Categories Ideas
Created by Guest
Created on Dec 21, 2021

Don't have Reply-To of "Digest" emails open a customer support ticket

When I get an email from the "Digest" and reply to it, I was surprised to discover this makes an Aha! customer support ticket. I thought I was getting a notification of a new idea, so replied with "OK - thanks - we will review this and add to the roadmap after further investigation". Instead of going to the aha! idea... I got your customer support team askign me if I needed help. They're nice people but I'm sure they have better things to do than be CC'd on random emails like that :D

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