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Status Shipped
Categories Ideas
Created by Brittany Rhoney
Created on Oct 9, 2024

RELATED IDEAS

Enable quick reply buttons on idea status change emails

What is the challenge?

Automated idea "status change" emails from Aha! contain an option for recipients to quickly reply with "Thanks!" or "Love it!". Clicking takes the user to the idea in the portal and pre-fills the comment box w/ that response that can be edited.

This configuration isn't available to customers today as it's an internal customization.

What is the impact?

This would be valuable way for to Aha! Ideas users to get quick feedback on status updates .

Describe your idea

Enable this type of functionality to be included in the status change email template. The customer could define the available responses/options.
  • ADMIN RESPONSE
    Oct 30, 2024

    Emails for shipped ideas will now include quick comment buttons for status updates and admin responses. You can enable/disable these buttons in Portal settings -> Emails -> General and customize the text in terminology settings.

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