What is the challenge?
Users want to easily be able to trace why AI provided certain insights so they can be assured of AI accuracy.
What is the impact?
By connecting responses to real data, citation links build trust and confidence in AI-...
Identify customer pain points from Zendesk tickets > use to schedule Discovery interviews
What is the challenge?
Companies use Zendesk to manage email communication with customers. It is really hard for PMs to index across all the tickets and pull out common pain points from customer tickets to ask questions and organize feedback tre...
Max Robbins
about 2 months ago
in Discovery / Ideas
0
Future consideration
What is the challenge? Aha! Discovery currently only supports live video discussions but some teams also want to facilitate async online feedback, akin to empathy sessions. What is the impact? Insights from async online feedback discussions can't ...
Jack Parr
5 months ago
in Discovery
2
Future consideration
Ideas Reporting - One report for multiple types of promoted records
Who would benefit? Ideas Manager & Customers What impact would it make? Ability to see when an idea will be delivered to a customer How should it work? An Ideas report should be able to pull the status and the release of the associated record ...
Clare Chawke
almost 2 years ago
in Ideas
0
Future consideration
What is the challenge?
Aside from text size, no other text attributes are able to be edited.
What is the impact?
When presenting to both internal and external stakeholders, being able to edit the text as an Aha! shape beyond the text size,...
Anshul Desai
3 months ago
in Whiteboards
0
Future consideration
Consistent or universal date format for drill-ins on shared reports
What is the challenge? Date fields on report drill-ins appear with a numeric format set by the report owner's locale setting that is not globally intelligible, e.g., '1/4/25', nor is it consistent with format of the date that displays within the r...
Tim Sachs
10 months ago
in Reports
2
Future consideration
Copy all existing custom field values when promoting the work request
When promoting the Work Request to an object, copy all existing custom field values that are shared across all Ideas (with same API key) from the originating object to the new object
Karla Johnson
about 4 years ago
in To-dos
8
Future consideration
Allow User Story Maps to Span more than one product
User Story maps should be able to show Master Features and Features from multiple products. We have complex products that have to work together in order to deliver usable solutions. Any step that the user does (install, configure, receive certain ...
Julia Doyle
about 6 years ago
in User story map
11
Future consideration
What is the challenge? While we can make use of both epics and phases on a given Schedule (aka Release), we have no way visualize both in the same Gannt chart. How would you solve it? Create a new Gannt Type option for "Schedules, phases, epics, a...
Kim Bremer
over 1 year ago
in Roadmaps
1
Future consideration