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Status Future consideration
Categories My work
Created by Karla Johnson
Created on Aug 18, 2021

Promoting Work Request

When promoting the Work Request to an object, copy all existing custom field values that are shared across all Ideas (with same API key) from the originating object to the new object

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  • Danielle Martinez
    Feb 6, 2023

    This is a key feature that is needed. Work requests are great, but when the originating record contains all the accurate information, it becomes tedious for the recipient to accept the work request and ensure their record contains the same information. This is causing our Product Management team to have inconsistencies, slowing down the process and causing unnecessary admin work to update the accepted record accurately