RELATED IDEAS
Promoting Work Request
When promoting the Work Request to an object, copy all existing custom field values that are shared across all Ideas (with same API key) from the originating object to the new object
When promoting the Work Request to an object, copy all existing custom field values that are shared across all Ideas (with same API key) from the originating object to the new object
This is a key feature that is needed. Work requests are great, but when the originating record contains all the accurate information, it becomes tedious for the recipient to accept the work request and ensure their record contains the same information. This is causing our Product Management team to have inconsistencies, slowing down the process and causing unnecessary admin work to update the accepted record accurately