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Improve syncing fixed workflows with integrations

What is the challenge? When statuses are mapped as bi-directional in integrations (Jira etc.) - transitioning rapidly between statuses in a fixed workflow in Aha! does not send each transition to the dev tool. With a fixed workflow in the dev tool...
Jeanette Resnikoff 7 months ago in Jira 2 Future consideration
149 VOTE

Salesforce shows all ideas requested by a customer

When a customer submits an Idea in our Customer facing portal the Idea should be linked automatically into that users account on SalesForce, Today we are able to go into SFDC and manually search for the Idea for that user and link the account to t...
Vered Yosub almost 6 years ago in Salesforce 12 Likely to implement

SCIM Integration

Hi! Use case- SCIM integration would allow admins to provision/de-provision users and manage their access via Azure AD, Okta or any other IDP. With SCIM integration, user management would be streamlined and better organized. I am mentioning few li...
Sanchit Jain over 3 years ago in Account settings 3 Future consideration
105 VOTE

Associate the same custom field to more than one Aha record type

I've seen this mentioned a few places, but the Aha! staff seems to keep deferring to custom tables as being the answer, which isn't the need. When I create a custom field - let's say the customer's name or the segment impacted - I want to add it t...
Karie Kelly about 4 years ago in Account settings / Ideas 8 Future consideration
144 VOTE

Customizable Status Categories

Aha! provides a fixed set for Status Categories - Not Started, In Progress, Done, Shipped, Will not do. Since workflow customization allows user editable statuses, the status categories should also be customizable. The article for configuring work...
Guest over 5 years ago in Application / Ideas 31 Future consideration

Usage analytics for published Knowledge bases

What is the challenge? There are no statistics on how many users have visited published knowledge base and which pages they have viewed What is the impact? Showing usage enables PO/PM justify the additional subscription for Aha Knowledge and knowi...
Steve C 10 months ago in Knowledge bases 3 Likely to implement

Ability to support kb URLs with custom subdirectories (slugs) for different user groups/languages

What is the challenge? We have several documentation sets in Aha! Knowledge serving different user groups and languages, but right now we can only configure a single base URL for each knowledge base. We need to publish different content (sometim...
Jeremy Bruno 3 months ago in Knowledge bases 0 Future consideration
225 VOTE

Custom swimlanes for features and workflow boards

Currently swimlanes are by owner which is helpful when micro-managing resources however we group resources into teams and focus features on given teams. It would be nice to support custom fields/groupings on the swimlanes so I could choose how i w...
Thor Taylor about 9 years ago in Features 26 Likely to implement

Conditional Approve Workflows

What is the challenge? When you have multiple approvers depending on different conditions everyone received the same message What is the impact? Multiple users receive approval requests that might not apply to them. It causes confusion and...
Edgar Holguin 2 months ago in Account settings 0 Future consideration

Merge custom roles

What is the challenge? Multiple custom roles have been created over time, and users have been linked to different custom roles, so there is no consistency. The goal is to standardize on one custom role that applies for all users. There are thous...
Dale Potter 2 months ago in Account settings 0 Future consideration
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