What is the challenge? |
There are no statistics on how many users have visited published knowledge base and which pages they have viewed |
What is the impact? |
Showing usage enables PO/PM justify the additional subscription for Aha Knowledge and knowing which pages have been most viewed, provides valuable insights into where customers may be challenged |
Describe your idea |
Have a usage statistic such as visits, unique visits, etc at the knowledge base and page level. Additionally, enable the administrator to gain these insights over defined time periods |