Ideas portal

What is the challenge? Entering ideas directly into Aha while at a trade show would be very efficient but having to enter our email addresses every time is cumbersome and takes extra steps. What is the impact? Having to enter my email addr...

What is the challenge? We've created terminology for statuses in our portals. These created terminologies are not being used in the Salesforce Idea view. What is the impact? This creates an inconsistent user experience as the statuses disp...

When using the zendesk integration to submit ideas into Aha, the integration creates a proxy vote correctly using the Zendesk filer's email address. But the integration does not populate the organization and comments. This forces us to go back to ...

What is the challenge? Large customers have a huge catalogue of products and categories in their ideas portals when they have a central ideas portal. With hundreds of products and categories, it can be hard for customers to filter the ideas port...

Right now we're using proxy vote by organization to understand the number of client organizations that will benefit from an idea. However, because there is not a permission structure per organization sometimes multiple team members of the organiza...

What is the challenge? Our organizations have custom fields that are also segment groupings. Our industries wish to be able to view by organization (proxy votes view in the portal) but also have the ability to filter by segment. This is not poss...

What is the challenge? The challenge is twofold: 1. we are spamming our idea portal users with status changes and admin responses. 2. Sometimes people get status changes and not the admin response (because an update, not a new message was made)....

What is the challenge? Intake forms sometimes require lengthy questions based on the context What is the impact? Cannot replace existing stakeholder intake forms used in the business with Aha! ideas portals Describe your idea Increase the custom f...

What is the challenge? Our team has a process where we gather customer votes through a submit-only portal throughout the year, then at the end of the year we open up these questions for voting w/ a vote limit to our customers' designated voters. C...

What is the challenge? Our stakeholders want to understand when their ideas may be released, and what release they are associated to. This would help with visibility and planning. What is the impact? without this, stakeholders may see a status of ...