Ideas portal
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1
VOTE
Grant Workspace Owners the ability to manage Ideas Advanced Portal
We purchased Ideas Advanced Portals. With this purchase, we would expect the ability to share ownership/management of the portals created with business users (in the workspace owner role). These business users should have access to manage their id...
0
Future consideration
2
VOTE
Add additional custom fields to idea portal "thank you" email templates
In the custom email templates for Idea portals, $Idea_Ref, $Idea_Name, and $Idea_Description are the only available fields we can use to customize the email. Our org. has developed a few custom fields to better capture information from our portal ...
0
Future consideration
5
VOTE
Update idea ID when changing product
When using the Zendesk widget, occasionally one of my support reps will put an idea under the wrong product in our product line. After I have reclassified the idea under the right product, the ID stays the same which seems to be confusing for supp...
3
Will not implement
6
VOTE
Add new idea by email with fields filled from an email template
Use case: the customer support and the sales department use another tool to capture customer communication. When they receive a suggestion, they log it in a template that sends an email to the PM team tool. Info like category and urgency level is ...
0
Unlikely to implement
2
VOTE
Option to have Private Submit-Only Portal
For our workflow we need to have portal where customers: - must first log-in to portal (log-in form or automatically redirected via SSO) - access only submit form (don't see rest of the portal UI) - submit only one idea per session (after successf...
5
Already exists
1
VOTE
Add the ability to set a limit on an Aha! user's vote allocation
Currently, you cannot change the vote allocation for Aha! users within the Account > Billing settings as votes and vote limits are restricted to and only apply in the portal. Some of our Aha! users are also users of the Ideas Portal; however, w...
0
Future consideration
1
VOTE
View number of organizations that voted for an idea in reports
Often an idea receives votes from a lot of people from a single organization. However, an idea that receives 5 votes from different companies shows a greater interest than an idea that received 5 votes from one company. These votes from the same o...
0
Already exists
1
VOTE
4
VOTE
allow user to upload CSV file of domain names to Employee/Partner Emails domain form in Ideas admin
As a product manager who administers Ideas for my implementation, I want to be able upload from file rather than pasting a list of domains so I may more speedily manage domain administration for my employee/partners to be able to self-register. Th...
0
Unlikely to implement
5
VOTE
A More Engaging Dashboard/Landing Page on Ideas Portal
When we engage our customers to collaborate with us on the ideas portal, I think the chances of them returning to collaborate with us would be greatly increased if they were greeted with a more engaging dashboard the first time they logged in. Aft...
0
Future consideration