Discovery

What is the challenge? The "Summary" option under the AI Assistant heading for an interview creates a helpful summary of the overall interview. There is no way to pull that summary into the "Highlights" section or into reports generated from Dis...

What is the challenge? The AI Assistant dropdown on an individual interview is great for pulling out learnings from that interview. At the study level on the insights report, you can pull up a list of all learnings across your interviews and lin...

What is the challenge? Currently, our invite email templates include dummy text that’s highlighted in green to indicate to users what they need to customize before sending. The “Send invite email” button remains disabled until all green-highlig...

What is the challenge? Discovery macros and emails do not support attachments today. Before an interview, I will email a PDF interview guide to a user ~15 minutes before the session. This is for the interviewee to have open in our session becaus...

It is possible to use the "AI Assistant" dropdown on an interview to suggest "Quotes" from the transcript to add into the Highlights section. It is not currently possible to have the AI Assistant generate Quotes or other highlights ad-hoc, such as...

What is the challenge? Some research teams invite group participants to closed Slack channels for each research study. Some teams would like the ability to directly import conversational data into Aha! Discovery through a direct integration with...

What is the challenge? Formatting on the Scheduling Details page not translating on external schedule page. See screenshots What is the impact? All scheduling pages Describe your idea See screenshot

What is the challenge? If a customer needs to reschedule their meeting, they have to respond to the email, but then the next steps aren't logical. The Discovery Study owner has to go into Participants, select 'Needs to Reschedule' next to the pa...

What is the challenge? When scheduling interviews, the only fields offered for customers to fill out are Name and Email. We then have to manually fill in the Title and Organization they are part of. Why not have the customer fill this out on the...

What is the challenge? Our researchers conduct a high volume of interviews and need ways to group and organize interviews so they are easier to manage and revisit over time. Today, the list of interviews for a study is only a single list that ca...