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Status Planning to implement
Categories Participants
Created by Kendall Wagner
Created on Oct 30, 2025

Fix logic for green highlighted dummy text in invite templates

What is the challenge?

Currently, our invite email templates include dummy text that’s highlighted in green to indicate to users what they need to customize before sending.


The “Send invite email” button remains disabled until all green-highlighted placeholders are replaced.

However, during a customer feedback session, we observed that users often highlight the green text and type directly over it (instead of deleting it completely).


Because our validation logic is tied to removing the highlight, not replacing the text content, the system fails to recognize that all required fields have been updated, keeping the button disabled. See example below:

What is the impact?

This causes mild frustration and confusion, as users believe they’ve completed the required edits but don’t understand why they still can’t send the invite. Sometimes they have to rewrite their copy completely to resolve this.

Describe your idea

The “Send invite” button should enable once all dummy text has been replaced, regardless of highlight styling.

Is it also possible to automatically remove the green highlight once a user starts typing within a highlighted section, to help visually confirming that section is “complete?"

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