Knowledge bases
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8
VOTE
Add glossary support for dynamic knowledge base translations
What is the challenge?
The new on-the-fly LLM translation is handy, but it can’t handle specialized terminology. Since translations only exist on the front end, we can’t edit or correct terms that are wrong or inconsistent.
What is the impac...
7
Likely to implement
7
VOTE
Ability to support kb URLs with custom subdirectories (slugs) for different user groups/languages
What is the challenge?
We have several documentation sets in Aha! Knowledge serving different user groups and languages, but right now we can only configure a single base URL for each knowledge base. We need to publish different content (sometim...
0
Future consideration
5
VOTE
Individual Reviewer Permissions for Knowledge Sites
What is the challenge?
Cannot set different individual permission levels for users within the same permission group on Knowledge documents. When workspace document access is set to "Edit" for one group of Reviewers, all Reviewers inherit edit pe...
0
Future consideration
1
VOTE
Adding Links to Ideas should point to external page if available
What is the challenge?
When using Knowledge and inserting links to Ideas for possible future additions, the link using the # feature links to the internal Aha URL
What is the impact?
Non Aha users are sent to a page they can't access
D...
0
Future consideration
1
VOTE
8
VOTE
Add AI query and summarization tools to the backend of Aha! Knowledge for internal authoring
What is the challenge? AI summaries exist on the frontend for customer use, but there’s no equivalent for writers working in the backend. What is the impact? Writers can’t easily query existing content, identify where updates are needed, or scale ...
0
Future consideration
16
VOTE
Usage analytics for published Knowledge bases
What is the challenge? There are no statistics on how many users have visited published knowledge base and which pages they have viewed What is the impact? Showing usage enables PO/PM justify the additional subscription for Aha Knowledge and knowi...
3
Likely to implement
6
VOTE
Enhancement Request: Improved Attachment Management in Knowledge Base Articles
What is the challenge? When working with large knowledge base articles, I often need to break them into smaller documents. After copying a note and deleting text, the attachments from the original article are retained—even if they’re no longer use...
2
Future consideration
1
VOTE
The behavior in the Knowledge base can be improved.
What is the challenge?
When a document is selected, you are redirected to the top of the document selections on the left.
What is the impact?
This is an annoyance. It is normal behavior that it visually stays on your actual selection and d...
0
Planning to implement
9
VOTE
Add bulk export options to Aha Knowledge
What is the challenge? Aha! Knowledge has limited export options (esp bulk exports), making it difficult to back up or repurpose content. What is the impact? Lack of export functionality limits backups and content sharing options. Describe your id...
2
Future consideration
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